Leading companies trust AVIVAR to enhance the entire lifecycle of relational programs, from building the user network, defining the products to promote, designing actions, results processing structure, communication strategy, rewards, and much more.
Since 2006, with the mission of helping companies achieve goals, motivate teams, incentivize distributors, and retain consumers.
We grow with you…
There is no better partnership than one where everyone wins. Our solutions have a large part of profitability linked to the success of the project, meaning that when our client grows, we grow with them.
We create solutions that reward loyalty and compensate excellence and effort with fair value. Enabling the attraction and retention of: talent, partners, and clients, while the company increases productivity and improves results.
Solutions far beyond mere rewards:
The most valuable asset is the people, don’t waste value:
The closer the relationship, the greater the responsibility:
At the heart of those on the front line:
Aligning business objectives and customer value:
Designed to generate measurable results:
Solutions far beyond mere rewards:
The most valuable asset is the people, don’t waste value:
The closer the relationship, the greater the responsibility:
At the heart of those on the front line:
Aligning business objectives and customer value:
Designed to generate measurable results:
Whatever your challenge, our ecosystem provides platforms that technologically support your growth ambitions.
Frequent Settings
Data Integrators
Schedule a meeting between your system and ours.
Schedule a meeting between your system and ours. Explore the data and process integration capabilities through our API designed for transmitting user and transaction data.
Whatever operational management model you choose, we are always available to support the success of your program.
The self-service management model allows the client to manage most aspects of the program independently, through the system’s administration tools, while we provide the minimum services of:
The hybrid management model for programs allows the client to choose which areas of the program they wish to manage independently, leaving the administration of the others under our responsibility.
Assisted management provides all the services necessary for the smooth operation of your program, so you can focus on what matters most: achieving your objectives. We provide:
Thousands of reward solutions available to participants in incentive, loyalty, and promotional programs.
Our solutions are offered to the market in a turnkey format, designed comprehensively, taking into account the specifications, through a combination of technological systems, support services, and rewards to be provided and delivered to the participants. This does not mean that, in certain cases, our collaboration can be limited to specific areas of the program, such as reward management.
Neocore is the base platform of the system that includes all the essential functionalities for implementing motivation and incentive programs in a simple and cost-effective way. It includes administration tools for the client and user interfaces for participants. Neocore allows, at any time, the addition of new interfaces and modules as the program requires, such as mobile apps or gamification mechanics.
The configurations presented are the most common, considering the clients' objectives, with the included modules varying depending on whether the program is for internal motivation, channel incentives, customer loyalty, or consumer promotional actions. However, these settings are merely illustrative. Neo allows the provision of new interfaces for users (e.g., mobile apps) and the introduction of any available modules at any stage of the program.
The neo system provides an API that allows real-time integration of critical program data (e.g., sales) from external systems such as the client's ERP or CRM, making the programs more attractive and engaging. There are also other forms of integration that are less immediate, such as file uploads via SFTP into a repository with reading routines, or uploading files directly into the system's back office.
All the technological systems supporting our solutions provide an administration platform that allows the client to manage all aspects of the program independently, with role segregation and without the need for our intervention, empowering their team while saving resources.
There are three management models for the operational support services of the programs: autonomous, hybrid, and assisted, in descending order of client involvement in operational tasks. This definition is made at the start of the project, distributing responsibilities between the client and AVIVAR. However, the initial model can be changed at any time, with a reassessment of the associated costs.
Participants in the programs have various ways to access program support. By default, the basic solution includes an electronic messaging system. Additionally, we provide personalized telephone support, with assistance in the client's program's name and an IVR system. In cases where the WhatsApp module is included, support is also available through this channel.
AVIVAR has a portfolio of approximately 12,000 rewards and benefits, organized into categories such as: products, experiences, travel and tourism, gift cards, electronic vouchers, physical vouchers, services, and donations. We also offer monetary rewards, manage rebates, and handle the logistics of customer rewards.
Program rewards are managed 'wing to wing', from receiving the participant's request to delivering the reward to the selected address, including acquisition from the supplier, receipt in the warehouse, storage, packaging, and shipping. All incidents and guarantees of rewards operated by AVIVAR are managed by us and coordinated with the various stakeholders.
Sometimes the products from our clients are the most desirable when it comes to rewarding a system of incentives, loyalty program, or promotional action. In these cases, we offer our services and facilities, managing the client's rewards with the same care and dedication that we apply to the products in our catalogs. We handle storage, handling, and shipping. The client only needs to deliver to our warehouse, and we ensure it reaches the winner's home.
